The Company recognizes the importance of complying with all necessary legal procedures related to the security of personal data, as well as electronic transactions and has taken all necessary measures, using the most modern and technically advanced methods, to ensure maximum security.

All information related to the personal data of Users/Subscribers is secured as confidential.

The Company has adopted procedures, which protect the personal data that Users/Subscribers provide through the Website or by any other means (e.g. by telephone).

These procedures protect User/Subscriber data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction.
They also help to certify that these data are accurate and used correctly.

VIVA ELECTRONIC SERVICES recognizes the importance of the security of electronic transactions and has taken all necessary measures by applying modern and advanced methods to ensure the maximum possible security of the information/data you enter on viva.gr. At all stages of the transaction process the authenticity of the viva.gr server is ensured through certification by the internationally recognized Dropdown (more information is available on the company's website https://www.fashion-dropdown.gr)

Ensuring the confidentiality of the transfer of your personal data: to ensure the confidentiality of the transfer of user data, we use the SSL encryption protocol. The system has been certified by the company Dropdown, which specializes in transaction security issues and which has issued the corresponding server certificate for use by viva.gr.

Encryption: During the process of entering credit card billing information, all user information and personal details are encrypted and transferred under HTTPS communication channel. Encryption is essentially a way of encoding the information until it reaches the designated recipient, who will be able to decode it using the appropriate key.

Confidentiality of Transactions: Confidentiality is taken for granted. All information transmitted by the user to VIVA ELECTRONIC SERVICES is confidential and it has taken all necessary measures to use it only to the extent necessary for the provision of the services chosen by the user from the website.

Only authorized employees have access to information / data concerning your transactions and only when necessary.

VIVA ELECTRONIC SERVICES does not disclose the details of users/customers and their transactions, except to the extent that this is required for the provision of the service chosen by the user.
For their own security, users should also treat all information they disclose as confidential and proprietary and should not make any disclosure to unauthorized third parties.

Credit card transactions are carried out with the security system of Viva Payments, utilizing the infrastructure that it has as an Electronic Money Institution licensed by the Bank of Greece and certified according to the PCI-DSS security standard. VIVA ELECTRONIC SERVICES does not retain or process the details of the card used. The payment process through debit, credit and prepaid cards is implemented exclusively by the Viva Payments system.